Refund policy.

REFUND POLICY

Last updated: 10/16/26

I want every order to go right. Here's what happens if it doesn't.

If you chose the wrong option
If you ordered Full Trackout and I believe your song didn't need it, I'll offer you the difference in price as store credit toward your next order.

If there are problems with your files
If your files are too noisy or have other issues, I'll ask you to send them again the right way. If we can't get usable files, you'll receive store credit for the full amount you paid, to use on your next song.

If I'm late or can't deliver
If your order takes more than 14 days after I receive your usable files, or I can't deliver for a reason outside my control, you get a full refund to your original payment method.

Express Delivery
If I'm overbooked and can't deliver within your Express timeframe, I'll refund the Express add-on.

After delivery
Your order includes 2 revisions, and extra revisions are available for $50 each. Once your mix is delivered and your revisions are used, the order is final and not refundable.

About store credit
Store credit is a dollar amount equal to what you paid, and it doesn't expire. It can be used on any future order, and it isn't redeemable for cash. Credit is based on what you actually paid, so an order bought on sale is credited at the sale price.

How to ask
Email Joey@JoeyBandino.com with your order number and what happened. If something's wrong, message me before disputing a charge with your bank so I can fix it first.